How to protect seniors -- older parents, relatives and loved ones -- who live alone. Tips on what to do in case of an emergency. Safety ideas.

Sunday, February 15, 2009


Rule 8. If you pay late and get a late fee, ask customer service for a courtesy fee waiver.

If you ask, ye shall receive. Most know this saying, yet many don’t apply it in the real world. It does work, in the majority of cases. Most card companies are willing to help you. They can often credit back a late fee (especially if you have not been late before, or if it’s been a long time since you were late), or they can reduce the late fee (e.g., cut it in half). The longer you have been with your credit card company, the more leverage you have in asking for some relief. Also, if a late payment was not your fault (e.g., lost mail, a late statement, website issues, etc.), tell the supervisor this; it is easier for the supervisor to justify a waiver or reduction if something outside your control caused you to be late.

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